Privacy Policy

Information We Collect

When you interact with melorivantaex's financial analysis platform, we collect various types of information to provide you with personalized services and insights. This collection happens through multiple channels and serves different purposes in delivering our comprehensive financial analysis tools.

Personal Information

Usage and Technical Data

We automatically collect technical information about how you use our platform. This includes your IP address, browser type, operating system, and device identifiers. We also track which features you use most frequently, how long you spend analyzing different financial datasets, and your interaction patterns with our analysis tools.

Financial Analysis Data

When you upload financial data for analysis, we process this information to generate insights and reports. This may include revenue figures, expense categories, market performance data, and other financial metrics you provide. All analysis data is encrypted and stored securely in compliance with financial industry standards.

How We Use Your Information

Your information serves several important functions in delivering melorivantaex's financial analysis services. We've structured our data usage to provide maximum value while respecting your privacy and maintaining strict security standards.

Personalization and Insights

We analyze your usage patterns to customize your dashboard, recommend relevant analysis tools, and provide insights tailored to your industry sector. This personalization helps you discover features that align with your specific financial analysis needs and business objectives.

Communication and Updates

Your contact information enables us to send important service updates, security notifications, and new feature announcements. We also use this information to provide customer support and respond to your inquiries about our financial analysis platform.

Data Sharing and Disclosure

melorivantaex maintains strict controls over how we share your information. We believe in transparency about our data sharing practices and want you to understand exactly when and why we might share your data with third parties.

Service Providers

We work with carefully selected third-party service providers who help us deliver our financial analysis platform. These partners include cloud hosting providers, payment processors, email service providers, and analytics tools. Each provider signs comprehensive data processing agreements and can only use your data for specific, authorized purposes.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes compliance with tax authorities, financial regulators, or law enforcement agencies when they present valid legal requests for information.

Business Transfers

In the event melorivantaex undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new organization. We would notify you of any such change and ensure the new entity maintains equivalent privacy protections.

Data Security and Protection

Protecting your financial data requires multiple layers of security measures. We've implemented comprehensive safeguards that meet and exceed industry standards for financial technology platforms.

Technical Safeguards

All data transmission occurs over encrypted HTTPS connections using TLS 1.3 protocol. Your information is stored in encrypted databases with AES-256 encryption. We maintain separate encryption keys and regularly rotate them according to security best practices.

Access Controls

Employee access to your data follows strict need-to-know principles. Our team members undergo background checks and sign confidentiality agreements. We maintain detailed logs of all data access and regularly audit these activities.

Compliance Standards

melorivantaex complies with UK GDPR requirements and follows financial industry security standards. We conduct annual compliance reviews and work with third-party security firms to validate our protection measures.

Your Rights and Choices

You have significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your data and ensures you can exercise appropriate control over your privacy.

Access and Portability

You can request a complete copy of all personal information we hold about you. This includes account details, usage history, and any analysis data you've provided. We'll deliver this information in a structured, machine-readable format within 30 days of your request.

Correction and Updates

You can update most personal information directly through your account settings. For changes requiring verification or assistance, contact our support team. We'll process correction requests promptly and notify any third parties who received the incorrect information.

Data Deletion

You can request deletion of your account and associated data at any time. We'll remove your information within 60 days, except for data we're legally required to retain for tax, audit, or regulatory purposes. Some anonymized usage statistics may be retained for service improvement purposes.

Data Retention and International Transfers

We maintain your information only as long as necessary to provide our services and meet legal obligations. Our retention practices balance your privacy rights with practical business needs and regulatory requirements.

Retention Periods

Active account information is retained while your subscription remains current. After account cancellation, we keep essential data for seven years to meet financial record-keeping requirements. Usage logs and analytics data are typically deleted after two years.

International Data Transfers

melorivantaex primarily processes data within the UK and European Economic Area. When we transfer data internationally, we use Standard Contractual Clauses approved by UK and EU authorities. All international transfers include additional security measures and regular compliance monitoring.

Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We're committed to maintaining transparency about how we handle your information and will notify you of any significant changes.

Notification Process

We'll notify you of material changes to this policy at least 30 days before they take effect. Notifications will be sent to your registered email address and displayed prominently when you log into your account. For minor clarifications or formatting changes, we'll update the "Last Updated" date without additional notification.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account and request data deletion before the changes take effect.